This page is the verified support route for Bmxdk bath-pouf, wash-ball, and body-scrubber orders, construction questions, delivery issues, and approved return instructions.
Bath-accessory policy map: Use the support route, check service hours, and verify the operator identity before sending an inquiry.
HOW TO REACH US
Current Support Email: support@bmxdk.shopBusiness Phone Number: +1 (571) 661-3257
When contacting us about an order, please include the order number, the email address used at checkout, and a clear description of the question or issue. For damaged or incorrect items, include photos of the product and packaging so we can review the matter efficiently.
Include the order number, SKU, and the named construction point involved. State whether the question concerns tulle ribbons, gauze panels, cord loops, centre tie, gathered seam, core ring, finger loop, wrist loop, hanging cord, color, quantity, or delivery condition. This channel is not a medical, dermatology, hygiene diagnosis, or emergency service, and body or skin photographs should not be sent.
CUSTOMER SUPPORT HOURS
Support Hours: Monday-Friday: 9:00 AM - 5:00 PM (GMT+08:00) Singapore Standard Time (Singapore). These hours align with our order handling schedule for processing customer messages, shipment questions, return requests, and product support.
OUR IDENTITY
Legal Business Name: 101 EL PRESIDENTE, LLCStore Name: Bmxdk
Physical Business Address: 1400 Cove II Place, Unit 613, Sarasota, FL 34242, United States